Waters Corporation

  • Senior HR Advisor (Employee Relations Specialist)

    Req. #
    Company Name
    Waters Division
    Human Resources
    Regular Full-Time
  • Overview

    Waters Corporation is currently seeking a Senior HR Advisor (Employee Relations Specialist) to join our newly created HR Operations Organization.  Reporting directly to the HR Operations Manager, the Senior HR Advisor will focus on providing consultative services and expertise within a shared services model across the Americas  The broad ranges of HR offerings include but are not limit to: Investigating and Resolving Employee Relations, counseling managers and employees on performance, compensation, implementing HR initiatives and projects.


    Aspects of the role include:

    • Contributing to the growth & success of the newly created HR Operations Model.
    • Partnering with CoE’s and HRBPs on the design, development and implementation of HR policies and procedures, making sure new services and programs are in compliance with local policies and procedures for the region.
    • Providing consultative services and expertise to approximately 800+ employee population and corresponding HRBP’s.


    • Provide expert opinion on area(s) of responsibility to contribute to HR Operations Management of strategic planning, problem solving and overall direction of the HR service delivery model
    • Responsible for consistent and efficient delivery of a broad range of HR services and CoE programs for the organization. May have a particular focus or expertise in an area of HR or particular geography.  Support the administration of Compensation, Benefits, Employee Relations, Payroll, Time & Attendance, Recruiting, and Learning & Development. Delivery of HR services and CoE programs in compliance with country specific laws and regulations
    • Partner with CoEs and HRBPs on the design, development and implementation of HR policies and procedures, making sure new services and programs are in compliance with local policies and procedures for the region. Provide consultation, guidance, and coaching to more junior members of HR Operations. Services and Programs may be related to various HR functions, including but not limited to compensation, payroll, benefits, time & attendance, employee relations, talent, recruiting, learning and development, data administration, and HRBP support
    • Implementation of programs to effectively communicate with and train HR staff, employees, managers and key stakeholders on new processes and standard requirements
    • Acts to solve problems and identify new opportunities.  Resolves complex HR issues conferring with managers on intricate and highly sensitive issues.  May work with Legal Counsel directly as appropriate
    • Provides consultation, guidance, and coaching to managers in areas such as
    • Proper handling of employee relations matters and conflict resolution
    • Ensure consistent interpretation and application of employment policies and practices
    • Ensures that escalated client/employee issues are resolved with urgency
    • Conducts internal investigations in conjunction with appropriate resources
    • Responsible for continuous process improvements to increase effectiveness and efficiency
    • Builds strong partnerships to foster trust and accountability with all stakeholder


    • University degree in Business Management, Operations, Human Resources or related field or equivalent combination of education and experience. PHR, SHRM-CP or related certifications preferred. 
    • 5+ years’ experience with a university degree
    • Ability to manage a large caseload of day-to-day ER issues, able to prioritize assignments, ask clarifying questions, surface issues, and ensure that work is completed accurately and timely.
    • Ability to effectively present information
    • Ability to influence behaviors across team and inspire results
    • Ability to write reports, business correspondence and procedures
    • Proficiency in Microsoft Office Suite
    • Attention to detail
    • Customer focused

    Leadership competencies

    • Authentic - Operates with integrity, transparency and humility
    • Enterprise Minded - Acts as a true company owner to advance the overall interests of Waters
    • Outside-In Thinkers - Carries a broad global perspective of markets, technologies and trends
    • Agile - Balances clear strategic thinking and accountability in execution to deliver results
    • People Focused - Actively creates the conditions for Waters’ people and teams to succeed

    Company Description

    Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials and food sciences for 60 years. With approximately 7,000 employees worldwide, Waters operates directly in 31 countries, including 15 manufacturing facilities, and with products available in more than 100 countries.


    Waters Corporation's businesses include Waters, TA Instruments, VICAM, ERA, and Nonlinear Dynamics.


    Waters creates business advantages for laboratory-dependent organizations by delivering ultra performance liquid chromatography (UPLC), high-performance liquid chromatography (HPLC), chromatography columns and chemistry products, mass spectrometry systems, laboratory informatics solutions, and comprehensive service programs to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.



    Diversity and inclusion are fundamental to our core values at Waters Corporation. Celebrating diversity is important to us. We thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status. 


    Key Words

    HR Generalist, HR Adviser, HR Operations, HR Shared Services, Employee Relations


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