For over 50 years, Waters Corporation has developed innovative analytical science solutions to support customer discoveries, operations, performance, and regulatory compliance. Specifically, the company designs, manufactures, sells, and services high performance liquid chromatography, ultra performance liquid chromatography, and mass spectrometry technology systems and support products primarily in the United States, Europe, Japan, and Asia. Our innovations enable significant advancements within the pharmaceutical, life science, biochemical, industrial, food safety, environmental, academic and government industries. Waters is a publicly traded corporation (NYSE:WAT) with more than 6,500 employees and is represented in over 100 countries around the world.
Waters Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Waters Corporation is currently seeking a Product Improvement Manager (PIM) to join our company. Based at our corporate headquarters in Milford, this position provides an exciting opportunity to manage a portfolio of Liquid Chromatography (LC) products. The primary focus of the PIM team is to drive continual improvement of of our LCMS Systems throughout their lifecycle via the analysis of field derived data, identifying and facilitating improvement opportunities and monitoring and reporting resulting effectiveness.
The role works hand in hand with the Worldwide Global Services and Field Service Organizations to gain a keen understanding of the issues affecting customer success and delivers benefit by driving product and process improvements.
Reporting into the Global Quality Assurance organisation, the successful candidate will support the successful implementation of new product introductions and manage cross functional teams to resolve any resultant product issues. Interfacing with multiple parts of the broader organisation, this is a great opportunity for an individual to help improve product quality, support our customers and help grow our business.