Waters Corporation

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Instrument Repair Technician II

Instrument Repair Technician II

Req. # 
Company Name 
Waters Division
Production and Manufacturing
Regular Full-Time

More information about this job

Company Description

For over 50 years, Waters Corporation has developed innovative analytical science solutions to support customer discoveries, operations, performance, and regulatory compliance. Specifically, the company designs, manufactures, sells, and services high performance liquid chromatography, ultra performance liquid chromatography, and mass spectrometry technology systems and support products primarily in the United States, Europe, Japan, and Asia. Our innovations enable significant advancements within the pharmaceutical, life science, biochemical, industrial, food safety, environmental, academic and government industries. Waters is a publicly traded corporation (NYSE:WAT) with more than 6,500 employees and is represented in over 100 countries around the world.



Waters Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. 


Provide instrument analysis and repair support, contributing to department requirements and goals related to customer satisfaction. Assist in analyzing and determining the corrective action for problems associated with HPLC instruments, systems or manufacturing processes. Champion department quality objectives and quality systems adherence.


  • Primary duties include the timely analysis and repair of instrumentation and related assemblies necessary for the department to meet customer satisfaction and quality goals while assisting in other duties as directed by department manager.
  • Assist in determining root cause analysis and communicating opportunities for corrective action for problems identified in instruments, assemblies, processes, tooling, and material.
  • Process instruments and returns through computerized data collection and material movements as necessary to facilitate the return of material to current specifications and return to customers or inventory.
  • Assist in reviewing and/or updating documentation for processes and repair equipment.
  • Perform routine measurements using standard measuring devices (calipers, micrometers, etc) as needed as part of the repair and refurbishment processes.
  • Assist in transferring new products, assemblies, equipment and processes from New Product Introduction into Instrument Operations.
  • Gather, correlate and assist in analyzing process/product quality data.
  • Develop, perform, and/or assist in preventative maintenance and calibration of department equipment.
  • Assist in analysis and reporting of returned goods (startup failures, warranty, etc).
  • Provide support and ongoing execution within a strong 5S system within the Warranty & Repair process.


Minimum qualifications to include one of the following:

  • Associates Degree in Electro/Mechanical with at least 1 year related experience.
  • High School education with 2 years experience or equivalent analyzing electro-mechanical and/or optical instrumentation or assemblies.