Waters Corporation

  • Inside Sales Specialist: Clinical

    Req. #
    Company Name
    Waters Division
    Field Sales
    Regular Full-Time
  • Overview

    Waters is focused on delivering benefit: to our customers, to our employees and to the broader community.  As the leading specialty measurement company in the world, we are currently seeking a dynamic, driven individual to fill the role of a Clinical Inside Sales Specialist within our Milford based Inside Sales team.  In this role, you will have primary responsibility for driving sales of our full range of solutions and services within the Clinical market space. These include our Liquid Chromatography, Mass Spectrometry, Informatics, consumables and services products. The desired candidate should be a self starter who is focused on customer success. 


    Working in a team environment is critical to the Inside Sales role, Clinical. The successful candidate will take the corporate strategy and translate that into an actionable operating plan, honed for the Clinical markets nationwide.  This will include leveraging the expertise of your colleagues within our marketing, specialist and support teams to give our customers an outstanding experience with Waters. An aggressive call cycle to maximize time in front of customers and market development activities to help develop and cultivate new customers. The foundation of the Inside Sales Specialist role is to develop a keen understanding of the customers' needs and challenges; designing solutions with lasting and meaningful business impact to our customers. 


    As a leading clinical LC-MS/MS solutions partner, Waters is a trusted provider of in vitro diagnostic medical devices, consumables, informatics, and support services for high performance LC-MS/MS systems.


    Waters medical devices are designed to optimize your laboratory’s workflow and span from pre-analytics (sample prep solutions), to analytics (LC and LC-MS/MS systems), to post-analytics (informatics). This ever-expanding and versatile system portfolio provides options as you implement LC-MS/MS for routine use in the clinical laboratory.


    • Working in a matrix environment, the individual will drive sales growth of both LC/MS instrumentation and Chemistry Consumables products, both independently and collaboratively, in the Clinical Market.
    • Responsible for driving business within all sales districts (North, East, Central, West)
    • Meet daily and weekly productivity metrics (phone calls, phone attempts, e-mail...etc)
    • Increasing market-share at existing accounts and prospecting new business opportunities.
    • Utilizing telephone and electronic sales communication methodologies (email, voicemail etc…) team members will communicate with and sell to laboratory end users and decision makers. 
    • Collaborate with Field Sales counterparts to drive business.
    • Utilizing Waters’ internal CRM database as a tool for tracking sales activities, open opportunities and campaign follow-up initiatives.
    • Preparing and implementing comprehensive Business Development activities for their assigned sales territory/market.
    • Delivering concise and relevant reports and updates on business development initiatives.
    • Occasionally traveling to their specified sales territory to support customer visits, seminars, internal planning meetings etc. 



    • Bachelors Degree in Chemistry, Biology or related field of study.  Chemistry or Biochemistry Degrees strongly preferred.
    • 2+ years of analytical laboratory experience preferred.
    • Understanding LC/MS instrumentation highly preferred. 
    • Customer facing experience is preferred.
    • Experience within a clinical environment is a plus.
    • Previous sales experience is a plus.
    • Understanding of CRM database utility in order to facilitate customer contact, ROI of sales campaigns and territory forecasting preferred.
    • Candidate must be customer-focused and have exceptional written, verbal and organizational skills.
    • Knowledge of Microsoft applications (Word, Excel, PPT).


    Company Description

    Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials and food sciences for nearly 60 years. With approximately 7,000 employees worldwide, Waters operates directly in 31 countries, including 15 manufacturing facilities, and with products available in more than 100 countries.


    Waters Corporation's businesses include Waters, TA Instruments, VICAM, ERA, and Nonlinear Dynamics.


    Waters creates business advantages for laboratory-dependent organizations by delivering ultra performance liquid chromatography (UPLC), high-performance liquid chromatography (HPLC), chromatography columns and chemistry products, mass spectrometry systems, laboratory informatics solutions, and comprehensive service programs to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.



    Diversity and inclusion are fundamental to our core values at Waters Corporation. Celebrating diversity is important to us. We thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status. 


    Key Words

    Inside Sales, Chemistry, Instrumentation, Consumables, LC/MS, clinical


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