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Applications Support Engineer

Applications Support Engineer

Req. # 
7658
Company Name 
TA
Category 
Product Management and Applications
Location 
US-MN-Eden Prairie
Type 
Regular Full-Time

More information about this job

Company Description

As the industry leader in the analytical instrument industry, TA Instruments prides itself in innovation and an uncompromising commitment to customer support.  Our continued growth relies on recruiting and developing individuals that can make a positive contribution to our business.  For additional information about our products, visit our web site at www.tainstruments.com.

 

Headquartered in Delaware, with manufacturing sites in the US and Europe, we are represented in all of the major markets around the world with sales offices in the USA, Japan, India, China, Taiwan, Korea, Australia and across Europe.

 

TA Instruments is an Equal Opportunity Employer.

Overview

TA Instruments Applications Organization is comprised of highly skilled, motivated and customer focused professionals that are technical experts on TA’s product lines. As an Applications Engineer you’ll join a team of specialists that are committed to ensuring TA’s world-renowned support for our customers who utilize our scientific instrumentation. In this role, you’ll have the opportunity to work with multiple disciplines including; Sales, Service, Product Management, and Engineering supporting our customers both pre- and post-sale. Whether you are running samples, teaching training courses, giving technical seminars, or doing other tasks to support our worldwide business you’ll find new and exciting challenges daily.

Responsibilities

  • Provide technical expertise to support worldwide technical sales representatives on pre and post sales activities for the Electroforce product line.
  • Perform demonstrations and conduct feasibility tests to characterize customer samples with appropriate data analysis, report authoring and presenting.
  • Provide application specific test protocol development support for TA ElectroForce customers.
  • Providing technical advisement and recommendations of the appropriate test solutions to prospective customers
  • Develop and deliver customer training programs in the form of hands-on laboratory sessions, lectures, application notes and tutorial videos.
  • Participation in conferences and tradeshows, including presenting technical papers.
  • Collaborate across functional groups, including product management, engineering, sales and service, to provide customer and industry insights.
  • Maintain applications lab facilities
  • Domestic and International travel is required (30%)

Qualifications

  • Minimum of 4 year Bachelor's Degree in Mechanical Engineering, Chemical Engineering, or Materials Science.  Masters or Ph.D. preferred. 
  • Minimum of 3-4 years’ of relevant industrial experience.
  • Has a a solid understanding of mechanical testing and instrumentation.
  • Prior experience with ElectroForce test instruments and WinTest software a plus
  • Strong interpersonal and presentation skills.
  • Ability to travel by both air and ground carrier. Both domestically and internationally.