Director, B2B Integration and EDI

Join Waters and Lead the Future of Digital Innovation in Life Sciences

Are you ready to help shape a global digital transformation and accelerate the growth of a multi-million-dollar B2B digital business? Waters is a world leader in life science technologies with nearly $3B in annual revenue—and our digital ecosystem is a key driver of that success.

Our platforms power eCommerce and digital services in 100+ countries and 10+ languages, supporting multiple customer segments through Waters.com and a variety of digital commerce channels including eCommerce, eProcurement, and EDI.

If you’re excited by impactful work on a global scale, let’s talk.

About the role:

Waters is looking for a Technology Director, B2B Integration and EDI Platforms —a visionary technologist and inspiring leader— who will lead the strategy, implementation, and operations of Waters’ enterprise integration ecosystem—owning both the current Seeburger EDI platform and the rollout of the new OpenText B2B/EDI platform. This role ensures reliable, secure, and scalable electronic data exchange across global Order-to-Cash (O2C), Procure-to-Pay (P2P), and supply chain processes, supporting seamless transactions with Customers, Suppliers, Financial Institutions, and Logistics Providers.

This leader will drive platform modernization, partner enablement, operational excellence, and a structured migration path from legacy technologies to a future-ready B2B Integration platform/ ecosystem.

Platform Strategy & Roadmap

• Own the vision, strategy, and multi-year roadmap for B2B/EDI platforms, covering both Seeburger  and OpenText
• Define modernization and migration strategy, including partner migration sequencing, testing frameworks, and cutover governance.
• Align platform architecture with enterprise integration standards, security requirements, and data governance frameworks.

Cross-Functional & Executive Leadership

• Balance the needs of the various business units, and blend them to create a seamless, state-of-the-art B2B experience
• Develop and sustain effective relationships and partnerships with key stakeholders, providing insights, thought leadership and guidance on changing industry landscape and opportunities to use existing technologies.
• Serve as the primary integration technology liaison for Finance, Supply Chain, Procurement, Customer Operations, and Commercial teams.
• Partner with Enterprise Architecture, ERP teams (ECC/S4), Integration Services (middleware), and Cybersecurity to ensure platform alignment.
• Communicate platform progress, risks, and KPIs to executive stakeholders (CIO, Supply Chain, Finance, Commercial leaders etc.).
• Drive change management, training, and communications across global teams.

Platform Implementation, Support and Optimization

• Lead the end-to-end design, build, and deployment of the OpenText platform.
• Partner with Order to Cash, Procure to Pay, Finance, and Supply Chain leaders to define functional requirements and transaction flows.
• Establish integration patterns (EDI, API, hybrid), partner onboarding processes, and service-level expectations.
• Oversee vendor resources, technical teams, and project delivery milestones.
• Oversee day-to-day operations, reliability, and enhancement of the EDI platforms.
• Ensure stability, monitoring, and performance optimization during the coexistence period.
• Lead incident response, problem management, and transaction exception reduction for Seeburger-based integrations

People and Financial Management

• Attract, retain, and develop top technical talent with deep expertise in B2B and EDI engineering.
• Provide coaching and mentorship to engineers, promoting growth in architectural thinking, debugging, and performance tuning.
• Manage and maintain department budget and forecast and ensure initiatives meet budget guidelines

• Bachelor’s degree in information technology, Computer Science, Engineering, or related field.
• 10+ years of experience with EDI/B2B integration platforms, including Seeburger, OpenText, GXS, and similar.
• Strong understanding of O2C and P2P business processes and related EDI transactions (e.g., 850, 810, 855, 856, 820).
• Proven experience leading large integration programs, platform transitions, or modernization initiatives.
• Demonstrated leadership across cross-functional global teams and external trading partners.
• Experience integrating with SAP Commerce and/or S/4HANA.
• Experience leading efforts in agile/scrum environments with knowledge of project planning, staffing, and estimating in an agile software development process.
• Strong verbal, presentation and written communication skills
• Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly

Waters Corporation (NYSE:WAT) is a global leader in analytical instruments, separations technologies, and software, serving the life, materials, food, and environmental sciences for over 65 years. Our Company helps ensure the efficacy of medicines, the safety of food and the purity of water, and the quality and sustainability of products used every day. In over 100 countries, our 7,600+ passionate employees collaborate with customers in laboratories, manufacturing sites, and hospitals to accelerate the benefits of pioneering science. 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.