Continuous Improvement Leader, Revenue Operations

This role is responsible for architecting and leading global revenue operation transformation initiatives across the organization. With a mandate to rethink and redesign critical business processes — including Growth Room strategy — this leader will drive operational effectiveness, scalability, and meaningful revenue impact. This role will lead and implement process improvement and operational excellence projects.

• Works with Business Leaders to identify potential process improvement opportunities.
• Plans, monitors, and manages operational excellence projects from initiation through completion.
• Lead multiple project teams in the delivery of complex global programs.
• Understands Process Improvement Frameworks and applies them to improve process performance.
• Leads and implements Change Management methods and techniques to drive broad adoption of solutions.
• Stand up sustainable, future-ready processes for critical operational cycles, driving continuous innovation and measurable performance outcomes.
• Develop and institutionalize scalable playbooks, frameworks, and methodologies for driving transformational change across RevOps and the broader organization.
• Serve as the strategic owner of the Revenue Operations annual operating cycle, ensuring alignment with enterprise growth priorities and continuous improvement goals.

• BS degree in business, life sciences, chemistry, engineering, or related field
• At least 8 years of experience managing projects
• Expertise in operational excellence methodologies (Lean, Six Sigma, etc.), organizational design, and business process re-engineering.
• Experience developing frameworks, and scalable processes to enable sustainable change.

• Proven experience leading complex, enterprise-scale transformation and change management initiatives in large, global organizations
• Strong leadership and team building skills
• Ability to influence team members and senior-level executives in a matrix environment
• Balances clear strategic thinking and accountability in execution to deliver results

• Advanced organizational, verbal, and written communication skills

Preferred Education and Experience

• Advance degree a plus
• Experience working within an ISO 9001 and/or ISO 13485 Quality Management System a plus

Waters Corporation (NYSE:WAT) is a global leader in analytical instruments, separations technologies, and software, serving the life, materials, food, and environmental sciences for over 65 years. Our Company helps ensure the efficacy of medicines, the safety of food and the purity of water, and the quality and sustainability of products used every day. In over 100 countries, our 7,600+ passionate employees collaborate with customers in laboratories, manufacturing sites, and hospitals to accelerate the benefits of pioneering science. 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.