Business Intelligence Leader

Req. #
20954
Job Family
CM - Commercial Support
Location
US-MA-Milford

Overview

Waters has an exciting opportunity for an experienced Business Intelligence Leader. As a key member of the Revenue Operations team, the Business Intelligence Leader will be responsible for driving insights that help partners better understand business trends. Your team brings to bear reporting tools and ad hoc analysis to pull out relevant data, provide trend reporting, develops KPI frameworks to better understand well-rounded performance, and performs deep ad hoc analysis and “what if” scenario building to better inform decisions. The role requires in-depth experience with a variety of measurement and research methods, forecasting techniques, reporting and analytic platforms, strategic planning, project management, data sourcing and evaluation, financial analysis, and includes management responsibility.

Responsibilities

  • Understand the business questions and cadence commercial analytics should support, and how analytics can support decision making within the cadence
  • Develop a commercial analytics platform that will deliver the right insights to the right people in the way that works best for them.
  • Partner with Sales, Regional Comm Ops, Sales Operations and Finance leadership to design global dashboards to monitor and measure the business, empowering proactive actions to instill confidence to achieve objectives
  • Support a governance process for the intake of requests and prioritization based on business impact and feasibility, the ability to assess and communicate the impact of the analytics efforts and, finally, the ability to industrialize and standardize repeated questions to create scale and reduce inefficiencies.
  • Partner with IT to develop a clear data strategy on how to procure the right kind of data, how to integrate the data with integrity and quality, and how to manage the data on an ongoing basis in a way that the value of the data is enhanced.
  • Work closely with management to inspect sales process quality and prioritize opportunities for improvement to understand data process bottlenecks and inconsistencies. Facilitate a mentality of continuous process improvement.

Qualifications

  • Required:

    • Bachelor’s degree required; MA/MS/MBA or other advanced degree preferred
    • 10+ years in business intelligence, data analytics, sales operations, or reporting roles, with management experience
    • Strong analytical, problem-solving, and quantitative skills with expertise in the tools of secondary data analysis and forecasting
    • Excellent communication, consulting and influencing skills
    • Ability to build relationships at all levels within the organization
    • Ability to manage multiple non-connected projects and prioritize time/activities
    • Knowledge of various sales strategies, as well as broad base eye for business
    • Ability to build arguments, gain support, and drive implementation
    • Significant track record of successfully leading and coaching a team
    • Proficient in SQL, Power BI, Azure, Microsoft Word, Excel, & PowerPoint

    Desirable:

    • Experience of Salesforce & Salesforce Reporting
    • Experience with hands-on statistical modeling (such as regression modeling, a/b testing, significance testing etc.), knowledge about machine learning (such as predictive modeling, decision trees, classification models, clustering techniques).
    • Experience working in a matrixed environment building successful partner partnerships.

 

 

Company Description

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.   

 

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow. 

 

 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status. 

Key Words

Head of Analytics, Business Intelligence Manager, BI Manager, Analytics Manager

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