DITA and Tools Specialist

Req. #
Company Name
Waters Division
US-MA-Milford | RO-Brasov | UK-Wilmslow
Regular Full-Time


Waters Corporation is seeking a technical writer with extensive DITA authoring experience to join our organization. In this role, the individual will provide DITA authoring, content migration, and tools support to technical writers using SDL(RWS)’s Tridion Docs DITA-based component content management system (CCMS), Adobe FrameMaker, and MadCap Flare. This individual will be an integral part of the Tools and Technology team, follow established content authoring guidelines and migration plans, and work closely with other technical writers.  This position reports to the Director of Customer Engagement and Success.


  • Migrate unstructured content into DITA to produce reusable, technically accurate and well-structured topics while adhering to a structured styles guide.
  • Provide tools and template support and training to team members to help improve user proficiency with the department’s technologies.
  • Learn new development tools and methods.
  • Work on multiple projects concurrently.
  • Consistently meet deadlines. Alert supervisor if a situation or deadline changes.
  • Collaborate as a member of cross-functional project teams, specifically working with other technical writers, software/hardware development teams, evaluation, training, and customer support.
  • Establish and maintain good working relationships with all Waters employees.




  • Previous software, hardware, scientific, or medical technical writing experience.
  • Demonstrated proficiency with SDL (RWS) Tridion Docs component content management system (CCMS) — including Publication Manager, and Content Manager.
  • Demonstrated proficiency with the following authoring and publishing technologies, or equivalents: XMetaL Editor/Arbortext Editor/Oxygen XML Editor, XML, Adobe FrameMaker, MadCap Flare, HTML, and CSS.
  • Previous DITA authoring experience.
  • Previous experience migrating unstructured content into the DITA format.
  • Previous experience migrating unstructured content using Stilo Migrate from FrameMaker and Madcap Flare is preferred but not required.
  • Previous experience working with component content management (CCMS) and source control systems.
  • Previous experience writing for reuse.
  • Demonstrated ability to learn new technologies.
  • Previous experience writing for localization preferred.
  • Bachelors Degree.

Company Description

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for more than 60 years. With more than 7,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.   


Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow. 



Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status. 



Key Words

Dita, cms, tridion



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