The CRM Project Manager will oversee the transformation of Waters’ customer engagement platform from a legacy design and technology stack to state-of-the-art capabilities using an Agile based delivery methodology to deliver business value to the organization. The successful candidate must have experience in project management, vendor management, and budget control with a strong emphasis on ensuring successful planning and delivery through empowerment and support of the team.
This is a collaborative role, where the CRM Project Manager will be required to interface and engage with internal business partners, technical and functional groups including Marketing, Sales, Services, Commercial Operations, Support, and Information Technology teams. The CRM Project Manager will also be required to oversee and guide the work tasks and deliverables of these internal functional groups and that of 3rd party vendors to successful implementation.
Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials and food sciences for 60 years. With approximately 7,000 employees worldwide, Waters operates directly in 31 countries, including 15 manufacturing facilities, and with products available in more than 100 countries.
Waters Corporation's businesses include Waters, TA Instruments, VICAM, ERA, and Nonlinear Dynamics.
Waters creates business advantages for laboratory-dependent organizations by delivering ultra performance liquid chromatography (UPLC), high-performance liquid chromatography (HPLC), chromatography columns and chemistry products, mass spectrometry systems, laboratory informatics solutions, and comprehensive service programs to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.
Diversity and inclusion are fundamental to our core values at Waters Corporation. Celebrating diversity is important to us. We thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.